Retail



Shopping Malls, Shops, Stores, Plazas


The key aspect to building a successful business is creating a welcoming and safe shopping experience for your customers and providing safe working environment for your staff. With the varied weather conditions of our climate and its changing seasons, specific attention to the floors and stairways of your facilities is very important.


Many customers and staff alike are injured annually due to falls on walking and working surfaces. These injuries account for a significant percentage of lost- time injuries, and much pain and suffering and sometimes even death. It is important to understand how slips and falls happen; how to identify hazards and how to eliminate or minimize these hazards, as well as their impending costs and insurance claims.


  • Each year there are about 17,000 lost-time injuries due to falls in the workplace.

  • 65% of fall-related injuries are from "same level".

  • One in five lost-time injuries result from falls.

  • An average WSIB claim is $11,771; factor in other costs such as lost productivity and staff replacement. The cost can be as much as four times more, approximately $59,000 per injury.